BT

Remember all my Telewest woes? They have continued. Well actually, now it's BT. Back in March I made all the arrangements. I wanted BT installed in May, just after I lose my Telewest/Virgin Media phoneline, but I couldn't book an installation in March as their calendars don't go that far (d'oh). Well today I phoned to book the installation and they have NO RECORD of me on their system. So I had to do it all again. That's countless hours I've spent on HOLD and talking to STUPID people down the drain. Plus they are now saying that they have to install BT before I lose my VM phone line, so they need to install it in April. So I could have sorted all of this out before!!!! Aaaargh.